Retail Banking
Standard Chartered's Deniz Güven discusses going digital with a human touch: Why delivering high-tech services to clients is not enough
The bank's new global head for design and client experience wants to introduce humanised, easy-to-use solutions instead.
Standard Chartered's Deniz Güven discusses going digital with a human touch: Why delivering high-tech services to clients is not enough
The bank's new global head for design and client experience wants to introduce humanised, easy-to-use solutions instead.
OCBC should expect $205m contribution from insurance
This will come as bond yields ease.
Small Thai banks to outperform big banks as NPLs improve
Loan growth should accelerate in the second half of 2017.
Everything you need to know about Vietnamese banks' improving asset quality
Impaired loans decreased from 12.7% to 8.4% of total loans in 2016.
Citi appoints Amit Dhawan as Asia Pacific SME business head
And Rodney Lee was named Asia Commercial Bank's digitization head.
Two key reasons behind Bank Mandiri's plan to enter Singapore's private banking scene
One is the tax amnesty programme announced this year.
Citi Asia's revenue grows 4% to US$3.4b in Q2
This was the fourth consecutive quarter of revenue growth year on year for Citi in Asia. Last Friday Citi globally reported 2Q results – with US$17...
China Construction Bank's NPL woes finally over
NPL formation receded to less than US$4b in Q1.
DBS Private Bank appoints John Ng as head of portfolio counselling & product strategy
DBS Private Bank announced that John Ng has been appointed as the Head of Portfolio Counselling & Product Strategy. Part of the DBS Private Bank’s...
Asian Banking and Finance Awards 2017 recognises record number of winners
Over 180 trophies were awarded to winning banks and insurance companies.
Hang Seng Bank's John Wong to discuss the need to digitalise banks' operational needs
He will be one of the panelists at the 2017 Banking Forum in Hong Kong. John Wong, head of global liquidity and cash management at Hang Seng Bank...
Esmond Lee of Hong Kong's Financial Services Development Council to sit as a panelist at the 2017 Banking Forum
He says the cross border payments in the foreseeable future will still be served by banks.
Weekly Global News Wrap Up: Will banks leave London post-Brexit?; New US rule makes it easier for customers to sue banks
And find out why the new EU banking regulations are a 'headache'.
Chart of the Week: Asia Pacific banks' problem loan ratios stabilising
Asset quality risks are receding in most markets.
The chatbot will see you now: Singapore banks turn to ‘bots
Meet OCBC and DBS's chatbots.
Asia Pacific banks' cyclical pressures finally easing
But high private sector debt still a key risk.
Thai banks' earnings expected to fall 3%
Blame it on lower margins and high provisions.
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Why Philippine banks, insurers embrace hyper-personalized services
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Insurance
Industry experts push for the rapid progress of unified customer data as a starting point.
Industry experts push for the rapid progress of unified customer data as a starting point.
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