Retail Banking
Hang Seng Bank unveils AI chatbots for retail banking
Chatbots ‘HARO’ and ‘DORI’ are now ready to serve. Hang Seng banks spearheads the use of artificial intelligence (AI) technologies for retail banking...
Hang Seng Bank unveils AI chatbots for retail banking
Chatbots ‘HARO’ and ‘DORI’ are now ready to serve. Hang Seng banks spearheads the use of artificial intelligence (AI) technologies for retail banking...
Citi names Stuart Stanley as head of Asia markets and securities services
He will succeed Patrick Dewilde who will retire in March 2018 after 34 years of service. Stuart has been with Citi for more than 13 years and has...
Low profitability and insufficient capital haunt Chinese banks
Even their improved asset quality cannot mask these concerns.
OCBC launches advisory service on property purchase
It can compute, analyse, and provide information and consultation. OCBC Bank is the first bank in Singapore to launch an online advisory service...
Malaysian banks' credit growth hits 5.5% in Nov 2017
It compensated for the sluggish 3.9% industry loan growth.
Deutsche Bank appoints Mahesh Kini as head of global subsidiary coverage for APAC
He will report to Kaushik Shaparia, head of global subsidiary coverage, global transaction banking. Prior to this appointment, Mahesh was head of...
Chinese banks' improved asset quality cannot hide other phantoms
Robust economic growth and, especially, higher industrial prices have pushed up Chinese corporates’ profits since 2016. This comes as an upturn after...
Standard Chartered Bank's CIO Zuzar Tinwalla talks about AI and robotics in Indian banking
He also revealed some of the recent technological innovations launched by Standard Chartered India.
HSBC reveals new appointments in core retail banking and wealth management
The four new appointments are: Cameron Senior as head of wealth & international, Fion Khoh as head of network, Christine Lim as head of direct sales...
Weekly Global News Wrap Up: Amazon may buy a bank in 2018; Four US banks' 'living wills' have shortcomings
And Britain's Competition and Markets Authority extends deadline for open banking implementation.
Chart of the Week: See how the loan portfolios of Chinese banks in Hong Kong changed since 1997
Their portfolios are becoming more global.
Thai banks' net interest income to grow 3.8% in 2018
Growth will be moderate despite the increase in loans.
Check out which Singapore bank is the most cost-efficient
It has the lowest staff cost per employee at US$61,800 (S$83,333). UOB Kay Hian reports OCBC leads in cost efficiency with the lowest staff cost per...
Malaysian banks' earnings growth to slip to 6.5% in 2018
It's a steep decline from the 13.4% profit growth in 2017.
How will the IFRS 9 implementation in 2018 affect banks?
The financial impact should be moderate and manageable.
Mobile use at Citi surges 48% in the last 12 months
Mobile is the bank’s fastest-growing digital channel. Mobile banking overtook other digital channels to become the preferred channel used by Citi’s...
Australian banks' asset performance mildly deteriorated in 2017: Moody's
Overdue loans grew despite the fall in impaired loans.
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Why Philippine banks, insurers embrace hyper-personalized services
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Industry experts push for the rapid progress of unified customer data as a starting point.
Industry experts push for the rapid progress of unified customer data as a starting point.
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